Help / Care & warranty
Care &
warranty.
Solid gold and lab-grown diamonds are made for daily wear. A little care keeps every piece bright.
Everyday care
Remove jewelry before swimming, exercise, cleaning and sleeping. Apply lotions and fragrance first and let them dry. Store pieces separately in a soft pouch.
Cleaning
Soak briefly in warm water with a drop of mild dish soap, brush gently with a soft toothbrush, rinse and pat dry. Avoid bleach, chlorine and abrasive cloths.
Checks
Look at prongs and clasps regularly; if a stone feels loose or a clasp is stiff, stop wearing the piece and contact us.
Repairs and warranty
For any repair or warranty question, contact support@rarefinejewels.com with your order number and photographs of the piece. We do not offer resizing after purchase. Any applicable rights and remedies remain unaffected.